Morocco’s National Police (DGSN) implemented a number of significant advancements in integrating digital tools and information systems during 2024 to enhance police operations, crime solving, and overall national security in its efforts to increase public safety through technological innovation, according to its end-of-year report released on Tuesday.
Technological Upgrades to Police Systems
DGSN implemented several technological updates to its systems amid a wider modernization effort in Morocco. Among this year’s additions to police systems is the precinct management system “GESTARR.”
The system tracks criminal cases at all stages, from initial data collection to referral to judicial authorities.
GESTARR is also connected to an information platform designed to manage criminal cases.
The upgraded system, which had already been deployed in select regions such as Kenitra, Tangier, Marrakesh, and Meknes, is expected to be expanded nationwide in the near future, enhancing the speed and accuracy of case processing.
Judicial Diagnostics and Artificial Intelligence Integration
DGSN also began to implement new AI-powered software to aid with the creation of a database of images of suspected criminals, complete with physical descriptions and distinctive features, the report said.
The system is currently undergoing testing in Casablanca and Agadir, with plans for a wider rollout in the near future.
ISO 17025 Certification and Forensic Advancements
In accordance with international standards, the National Forensic and Technical Police Laboratory earned the ISO 17025 quality certification for its technical and scientific expertise. To further enhance forensic capabilities, DGSN provided the laboratory with a suite of digital solutions that allow for precise tracking of evidence, from collection to examination.
This fully digital system ensures compliance with technical standards and professional ethics, safeguarding the integrity of the evidence handling process, according to the report.
Urban Surveillance and Mobile Camera Deployment
In 2024, DGSN cast a wider net of urban surveillance cameras across major Moroccan cities, including Casablanca, Marrakesh, Rabat, and Fez. The system includes both stationary and mobile cameras that are connected to a centralized command center, which enables rapid responses to public safety concerns, DGSN noted.
Over 4,300 mobile cameras, carried by police officers and mounted on police vehicles, are also now in use, further strengthening public safety monitoring.
Drone Surveillance for Crime Prevention
DGSN has also included manned drones in its security operation in 2024. The drones allow security officers to monitor illegal immigration choke points and maintain public safety during major public events. Police officers have undergone specialized training to operate these advanced tools and use the visual data generated for operational purposes.
Artificial Intelligence in License Plate Recognition
As part of its ongoing efforts to incorporate AI into policing, DGSN continued testing a new system for automatic license plate recognition, according to the report.
DGSN said that stationary and mobile monitoring cameras, equipped with the AI detection technology, had busted 246 stolen vehicles and 410 vehicles linked to individuals wanted for criminal activities.
This technology is currently being implemented in Casablanca and Agadir, with further expansion anticipated.
Social Media for Missing Child Alerts
DGSN highlighted the power of leveraging social media to maintain the safety of citizens, particularly in locating missing children. In 2024, DGSN used Facebook alerts to aid in missing persons search operations, which had proven to be effective, the report said.
Thanks to this method, authorities located 59 missing children in 2024.
Future Plans
DGSN’s advancements in technology reflect Morocco’s commitment to building a safer and more secure environment for its citizens. With a focus on digital integration, improved forensic capabilities, and enhanced public safety measures, the National Police has pledged to continue to “lead the way in modernizing Morocco’s security infrastructure,” the report stated.